Continuing Education Courses Achieved

• The Public Adjuster Claim Submission Package


• Effective Alternative Dispute Techniques in the New Insurance Claim Landscape


• Establishing Causation in Commercial Claims


• Navigating The Treacherous Path Forward. Fair & Prompt Claims Resolution.


• Top Ten Rules for Public Adjusters: Statutory Record Retention & Effective Communication Strategies


• How Public Adjusters and Attorneys can Work Together


• Deposition Rules - Providing and Successful Testimony


• The Importance of Professionalism in Public Adjusting


• Anatomy of Insurer Fraud


• The Public Adjuster Estimate - Getting it Right


• 2023 Case Law Update


• Avoiding pitfalls prior to litigation by the Professional Public Adjuster


• FAPIA 2023 Legislative Update


• Assessing Roof Damage, Cause and Origin


• Brave New World of Appraisals


• The essentials of RCV/ACV estimate requirements and roof damage claims


• 30 Second solutions - It's not what you know - It's what you can show


• 2022 Law and Ethics update


• Dispute Resolution Avengers


• Examining the Examination Under Oath


• Don't be a Joker on Commercial Claims


• What the New Legislation Means to You


• Estimating in a Flash - Essential Skills for Documenting Losses


• Coverage Defenders - Is it Covered?


• The Condo, HOA Justice League! Teaming up with Boards, Managers and Attorneys to become a Claim Hero


• Assembling a Team of Experts


• Supercharge Your Business Income Claims to Rescue Lost Profits and More


• Answering the Most Pressing Issues in the Industry


• Preparing for Battle: Championing the Professional Claim File


• Bad Faith Basics


• Construction & Insurance Law: What you need to know about Insurable Interest


• Don't Get Caught in the Storm: Construction project practical considerations during hurricane season


•  2019 Florida Case Law update


• The difference in coverage issues arising from Hurricanes Irma and Michael


• The evolution of managed repair


• New twists on negotiation strategies


• Windows, can you see clearly now the wind has gone


• Public Adjusters and the claims profession. Why professional public adjusters are vitally important


• The ABC's of appraisal vs litigation


• Proving your loss


• Condominiums, Co-ops and HOA definitions, coverages and differences


• The business of public adjusting. How to run a successful enterprise


• Extra contractual damages and bad faith. What, when and how a public adjuster can help the insured


• Can the roof be repaired


• Business interruption


• Timing is everything, Documenting and diarying your claim file from start to finish


• The Business of Commercial Claims


• Notice Reporting and Mitigation. The Dos and Don'ts of Handling Late Discovered Claims


• FAPIA Guide to Mentoring an Apprentice, Part 1


• Don't Drown in Water Exclusions. Navigating The Current


• Public Adjusters on Being an Ethical Superhero


• Errors and Omissions. Public Adjuster and Agent Liability


• Burdens of Proof


• Proving Extra Contractual Damages. Understanding How Bad Faith Works


• Getting Your Claim Paid Through Mediation and Appraisal. A Course on Alternative Dispute Resolution


• Public Adjuster Law Course 2016


• Communication Strategies for Success


• Electrical Claims - Assessing Fire, Water and Lightening Damage to Electrical Systems


• The Art of Negotiation


• Managing Managed Repair Claims


• Condo's Coverages and Unexpected Complications


• A View From The Other Side (The Insurance Carrier's Perspective)


• Effective Use of Experts by Public Adjusters to Resolve Claims


• Hurricane Matthew - Tips You Need to Avoid Getting Swamped by the National Flood Insurance Program


• Plumbing Losses: Past, Present and Future


• Overview and analysis of current issues relating to Florida homeowner's insurance March 2015


• Adjuster Case Law


• Ethics for Florida Adjusters


• Principles of Insurance Fraud


• Introduction to Insurance Fraud Investigation


• Homeowners Policy Law


• Marine Insurance Law and Adjusting


• Current Changes to Policies, Coverage and Caselaw


• Legal and Insurance References to Consider With Claims


• Emerging Issues in the Forensic Investigation of Building Envelopes


• Anatomy of Hurricane Wilma Damage to Twin High Rise Building in Miami


• Tests Insurance Companies Recognize


• Refuting Denied Damages for Roofing Systems


• Environmental Claim Considerations


• Mold Remediation


• Understanding Water Damage Restoration


• Advanced Water Damage Restoration


• Air Duct and A/C Cleaning and Restoration


• Ethics in Modern Society


• Fine Art Claims


• Attended National Flood Insurance Program (NFIP) Adjuster Certification


• Attended NFPA Intro to Lender Compliance Webinar


• Oriental Rugs: Valuation, Restoration and Cleaning


• Public Adjuster's Mission: Protect the Blown Away Policyholder


• Causation Concepts for Public Adjusters


• Coordinating Civil & Criminal Arson Investigations for Public Adjusters


• Public Adjuster's Guide to Chinese Drywall Claims

Industry Related Publications

• Delay, Deny, Defend By: Jay Feinman


• When Words Collide By: William Wilson, Jr.


• Wow I never Knew That By: Christopher Boggs


• The Claims Game by: David Skipton, PCLA, LPCS, SPPA, AIC


• Pay UP by: Attorney Chip Merlin


• Tile Council of North America (TCNA) Handbook for Ceramic, Glass and Stone Tile Installations 2014


• ANSI/IICRC S500-2006, 2015 & 2021 Standard for Professional Water Damage Restoration


• Common Perils of Ceramic Floor Tile Systems by:  Bart B. Barrett, P.E.1 and James M. Falls, E.I.